
Roy Hill sets up chatbot to help lift productivity
West Australian mining company Roy Hill has developed its own internal chatbot to give its employees better insights about the company’s functions and to increase their personal productivity. The program was developed after executive chairman Gina Rinehart put out a challenge 18 months ago for the leaders of WA mining companies to use AI to help increase productivity. “The system is designed to respond to a broad spectrum of inquiries related to production data, company policies and procedures, as well as general HR information,” Roy Hill said in a statement. “Roy Hill’s employees interact with RoyBot using natural language, asking questions through the internal web application.”