Pioneer of the
Australian Iron Ore
Industry

Roy Hill entertains and engages staff in the outback

Article by Brian Nagano courtesy of Business News.

When Roy Hill looked to deliver a market-leading and innovative on-site living experience for 2,700 staff at their MPV village, they asked Swift to provide the most comprehensive entertainment and engagement solution in the market.

Roy Hill, a world-class mining operation in Western Australia’s Pilbara region representing the next generation of integrated iron ore mining, rail and port projects, employs approximately 2,700 staff across its mine permanent village (MPV) site alone.

When Roy Hill was looking to provide a premium entertainment and communications solution for on-site staff, they looked to Swift, a partner to the mining and resources sector with expertise in providing premium network, entertainment and communications solutions to remote sites.

While the provision of premium entertainment was a key requirement, Roy Hill also required a communication platform that could act as an extension to their intranet to share essential information with on-site teams that could be managed from HQ or by teams on site. They were also keen to implement the new solution with minimal upgrades to their current infrastructure.

The challenge was being able to deliver an innovative, best-in-class premium entertainment and engagement solution at Roy Hill’s MPV village, with approximately 2,700 rooms, while maintaining a reliable service within a low bandwidth environment.

It was important that Roy Hill could hold its position among the best on-site living experiences, supported by premium entertainment options and highly engaged teams achieved through transparent communication.

Swift’s solution for Roy Hill was to develop a new product, Swift Access, featuring Swift’s Secure Casting, supported by Swift’s propriety low bandwidth solution.

Roy Hill’s decision to upgrade to Swift Access with Swift’s Secure Casting was reached through a collaborative process where Swift’s account management team proposed solutions based on their knowledge of Roy Hill’s site and requirements. Where infrastructure upgrades were required on the MPV site, Swift’s in-house operations team was contracted to design and install the new infrastructure.